Introduction

This webpage provides a step-by-step guide on how users can connect JIRA to Appsmith. By following these steps, users can successfully connect JIRA to Appsmith and start automating their workflows.

JIRA is widely used by development, support, and operations teams to track tasks, manage projects, and collaborate effectively. By integrating JIRA with Appsmith, users can:

• Streamline internal workflows by creating, updating, and managing JIRA issues directly from Appsmith applications.
• Automate repetitive tasks such as updating ticket statuses, assigning team members, and tracking issue progress.
• Enhance visibility by pulling JIRA data into Appsmith dashboards for better tracking and reporting.
• Reduce context switching by allowing teams to interact with JIRA without leaving their Appsmith workspace.

Having this integration available inside Appsmith provides a more efficient way to interact with JIRA, making it easier for teams to manage their projects without relying solely on the JIRA web interface, using it directly in their internal applications like Customer 360.

Zendesk and Jira Integration

Step-by-step guide

Connecting JIRA in Appsmith

1. Open Appsmith (https://app.appsmith.com) and navigate to Datasources.

   

2. Click Create New → Select JIRA.

3. Click Authenticate with JIRA.

4. You will be redirected to the JIRA login page.

5. Sign in with your JIRA account and grant the necessary permissions.

6. Once authenticated, you will be redirected back to Appsmith.